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https://thejolawfirm.com/terms-of-use/privacy-policy/ Effective as of January 9, 2024. Thank you for visiting The Jo Law Firm. We believe that everyone has a right to privacy. This Privacy Policy (“Policy”) describes how The Jo Law Firm, PC, The Jo Law Firm Korea (Joonghan Jo’s DBA), and our affiliates (collectively, “The Jo Law Firm,” “Firm,” “we”, “us” and “our”) collect, use, share, or otherwise process personal information. We may collect personal information through our digital or online properties or services that link to this Privacy Policy (including our website at thejolawfirm.com and other websites and resources made available to our clients and third parties, social media pages, and online data rooms that we operate), as well as through our marketing activities, services we provide to our corporate, institutional and nonprofit clients, live events, any offline business interactions you may have with us, email, text, and other electronic messages between you and this website, and other activities described in this Privacy Policy (collectively, the “Service”). This Privacy Policy is global, meaning it applies to all The Jo Law Firm Services. We may provide additional or supplemental privacy policies for certain products or services. This Policy may be amended or updated from time to time, so please check it regularly for updates. Table of Contents What Personal Information We Collect or Process How We Use the Personal Information With Whom We May Share the Personal Information Grounds for Using Your Personal Information Storage and Security of Your Personal Information Your Rights, Choices, and Disclosures Other Sites and Services International Data Transfer Privacy Policy Changes Questions and Contact Information Region and State-Specific Terms a. Notice to California Residents b. Notice to Colorado Residents c. Notice to Virginia Residents d. Notice to Users in China e. Notice to Users in Singapore f. Notice to European Users g. Notice to Users in South Korea 1. Personal Information We Collect or Process Information you provide to us. You may provide us with your information as follows: Communications, feedback and survey data, and related data. We may collect or obtain personal information such as your name, email address, telephone number and any other personal information you choose to share when you reach out to us for support, give us feedback, participate in optional surveys, attend our events, participate in product research or training, or otherwise interact or communicate with us. This information may include: call center recordings and call monitoring records, chat and text records, voicemails, photographs, and video images. Payment and transactional data. We may collect or obtain payment card information or bank account numbers used to bill for our services and your billing and payment history. Marketing data. We may collect or obtain your preferences for receiving our marketing communications and details about your engagement with them. Contact data. We may collect or obtain your information such as your first and last name, salutation, billing and mailing addresses, phone number, email address, professional title, and company name. Demographic data. We may collect or obtain your city, state, country of residence, and postal code. Online identifiers and account information. We may collect or obtain your usernames or passwords for any of our websites. Dietary information. You may provide dietary preferences that we may collect in connection with events and you may disclose to us in connection with your attendance at catered events. Audio, electronic, and visual information. We may collect or obtain photographs, video, and voice recordings of conversations with you as permitted by law, and security camera recordings of your activity in our offices. From time to time our interactions with you will be conducted over video-conference, and such video conferences may be recorded. Professional or employment-related information. We may collect or obtain your job title, employer information, work history, and education information, such as the schools you attended. Other data not specifically listed here. We may collect or obtain any information which we will use as described in this Privacy Policy or as otherwise disclosed at the time of collection. Third-party sources. Our website is designed to help you connect with other people and businesses. As a result of those connections, others may be able to input personal information about you, including other customers using the website. For example, our client may share personal information about you with us in order to use and benefit from our website. You also may be able to input or process personal information about others, for example, if you are an administrator of one of our services. If you input information about others into the website, you must only do so if you have first provided sufficient notice and received any required permissions, and have an appropriate legal basis if required by applicable law. We may also receive personal information about you from other third parties where you have provided consent or where permitted by applicable law. We protect and process the personal information obtained from those third parties as described in this Privacy Policy, consistent with any additional restrictions imposed by the source of the information. We may also combine personal information we receive from you with personal information we obtain from other third parties. Our third-party sources include: Other users. As described above, we may receive personal information about you from other users, such as your, spouse, employer, or other business customers using our website (e.g., businesses from which you buy products or services, or with which you otherwise interact). We may also collect such personal information through features like member referral programs. Linked third-party services. If you choose to sync a third-party account/service with your account, we will receive information from that account/service according to your settings with that account/service. This may include details of your bank account information, social media information, or purchase history. Supplemental information and identity verification providers. We work with certain third parties to help us verify your identity and the specifics of your business, supplement the personal information you have provided, and ensure the accuracy of your personal information. For example, we use third-party providers to validate your contact information (e.g., name, mailing address, email address, phone number) or to provide additional details about your business. These providers may include, for example, your financial institution, telecommunications provider, or email provider. Public sources. We may receive information from government agencies, public records, social media platforms, and other publicly available sources. Private sources. We may obtain information from data providers, social media platforms, data licensors, account intelligence providers (who help us identify the types of visitors to our Service), and entities to which we provide services (which may include your employer). Partner organizations. We may obtain information from pro bono groups and nonprofits. Marketing partners. We may collect information from joint marketing partners and event co-sponsors. Automatic data collection. We, our service providers, and our business partners may automatically log information about you, your computer or mobile device, and your interaction over time with the Service, our communications, and other online services, such as: Usage information. We may collect information about your use of our website, such as the pages you viewed, the services and features you used or interacted with, your browser type, and details about any links or communications with which you interacted. Online behavioral data. We may automatically collect certain personal information about your use and interactions with our website, customers’ websites or e-commerce stores, social media websites, and marketing campaigns that we or our customers organize, including device information (such as your IP address and unique device IDs), page view information and search results, links, and if you are a customer contact, whether or not a campaign presented or sent to you using our offerings has been viewed, delivered, opened, clicked on, whether it has bounced or was treated as spam. General location data. Certain features on our website may collect your precise location information, device motion information, or both. Device data. We may collect or obtain your computer or mobile device’s operating system type and version, manufacturer and model, browser type, screen resolution, RAM and disk size, CPU usage, device type (e.g., phone, tablet), IP address, unique identifiers (including identifiers used for advertising purposes), language settings, mobile device carrier, radio/network information (e.g., Wi-Fi, LTE, 3G), and general location information such as city, state or geographic area. Internet activity or electronic network activity information. We may collect or obtain information about your interaction with our websites, emails, and other online content, such as the pages you viewed, emails you opened, links you clicked, how long you spent on a page, navigation paths between pages or screens, information about your activity, your preferences, access times, and duration of access. In addition, if you are given a key card, a key fob, or remote entry access to our offices, we log information about when and where you use the key card, key fob, or other access method. Communication interaction data. We may collect or obtain information about your interaction with our email, chat messages, voicemail, text, or other communications (e.g., whether you open and/or forward emails) – we may do this through the use of pixel tags (which are also known as clear GIFs), which may be embedded invisibly in our emails. Cookies and similar technologies Our website may capture some information about you automatically utilizing background local storage and session storage technologies (“Cookies”). Cookies are small files or other pieces of data which are downloaded or stored on your computer or other device, that can be tied to information about your use of the website (including certain third-party services and features offered as part of our website). Examples of information of this type are your IP address, the browser you are using, the operating system you are using and the pages on the Website that you visit. When we use Cookies, we may use “session” Cookies that last until you close your browser or “persistent” cookies that last until you or your browser delete them. You may change your browser setting to decline the use of Cookies. Pixel Tags or Clear GIFs, also known as Web Beacons or Web Bugs, are transparent graphical images placed on a website. We may use these items on our website to permit us, for example, to count users who have visited those pages or opened an email and for other related Website statistics (for example, recording the popularity of certain Website content and verifying system and server integrity). We use Google Analytics, a web analytics service of Google Inc. (“Google”) which uses cookies to identify the frequency of use of certain areas of our website and to identify preferences. For more information regarding how Google collects, uses, and shares your information please visit http://www.google.com/policies/privacy/partners/. The information regarding your use of this Website that is generated by the Cookie (including your truncated IP address) is transferred to a Google server in the United States and stored there. Google will use this information to analyze your use of the Website, compile reports on activity for us, and perform further services associated with Website use and Internet use. Google may also transmit this information to third parties where required by law or to the extent that third parties process these data on behalf of Google. You can deactivate Google Analytics using a browser add-on if you do not wish the analysis to take place. You can download the add-on here: https://tools.google.com/dlpage/gaoptout?hl=en. Children We do not knowingly collect information from users of our website under the age of 18 and/or their internet usage, and such persons are not authorized to use the website. By using the website, you represent that you are at least 18 years old. You also represent, by accessing or using the website, that you are of legal age to enter into legal agreements. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at communication@thejolawfirm.com. 2. How We Use the Personal Information We may use your personal information in a number of ways or as otherwise described at the time of collection: Service delivery and operations. We may use your personal information to: Manage our business, including security, facilities access, firm systems, compliance, and database use. Provide legal services to our clients, handle their files and bills, and collect their payments. Provide and operate the Service. Fulfill your event registration requests, communicate with you about the events, and host you at the events. Register visitors to our offices for security reasons and manage non-disclosure agreements that visitors may be required to sign. Communicate with you, including to provide support for the Service and to respond to your requests, questions and feedback. Research and development. We may use your personal information to improve and develop our products, Service, and our business by analyzing how they are used and interacted with, by training artificial intelligence models and other machine learning models, as well as by assessing the use of and interactions with our website and certain content our customers send or display through the website, including by conducting data analytics to develop insights about you, your needs, and your preferences, so we can make more informed predictions, recommendations, and products for our customers. As part of these activities, we may create aggregated, de-identified and/or anonymized data from personal information we collect. We make personal information into de-identified or anonymized data by removing information that makes the data personally identifiable to you. We may use this aggregated, de-identified or otherwise anonymized data and share it with third parties for our lawful business purposes, including to analyze and improve the Service and promote our business and will not attempt to reidentify any such data. Marketing and advertising. We, our service providers, our third-party advertising partners, third parties with whom we co-sponsor events may collect and use your personal information to: Market services, products and experiences, including to deliver gifts and promotional materials, product recommendations and other non-transactional communications via email, post, telephone, SMS, or push notifications, in accordance with your marketing preferences. Personalize your experience and tailor recommendations, advertising, and offers presented to you, including through the development of insights about you and your needs based on your interactions with our website’s products, services, and offerings. These advertisements may be displayed to you on our digital properties, including our websites and mobile apps, media platforms, connected devices, or other third-party platforms and channels. You may opt-out of our marketing communications as described in the Opt-out of communications section below. Automated processing. When you use or interact with features on our website like Google Forms, chatbots, digital assistants, or similar features, we may process your personal information using automated and manual (human) methods. For example, when we use automated processing on your personal information to provide a more personalized and enhanced experience on our website, you may see instantly tailored recommendations and insights. Or when we analyze personal information and transactions we have collected or received about you, we can provide you with personalized advice, predictions, recommendations and experiences. Certain laws may provide you with the right to object to the automated processing of your personal information. Please review these rights in the Region and State-Specific Terms section below. Service improvement and analytics. We may use your personal information to analyze your usage of the Service, improve the Service, improve the rest of our business, help us understand user activity on the Service, including which pages are most and least visited and how visitors move around the Service, as well as user interactions with our emails, and to develop new products and services. Compliance and protection. We may use your personal information to: Protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims); Comply with applicable laws, lawful requests, and legal processes, including to provide information in response to subpoenas, investigations, and requests from public authorities, or to cooperate with them; Enforce the terms and conditions that govern the Service; Prevent, identify, investigate, and deter fraudulent, harmful, unauthorized, unethical, or illegal activity, including cyberattacks and identity theft; and Audit our internal processes for compliance with legal and contractual requirements or our internal policies; Use for new purposes. In some cases, we may specifically ask for your consent to use your personal information, such as when required by law. We may use your personal information for reasons not described in this Privacy Policy where permitted by law and when the reason is compatible with the purpose for which we collected it. 3. With Whom We Share Personal Information We may share information with internal personnel and our affiliates in order to provide our products and services. We may also share your personal data with third parties (within or outside your country of residence) who perform services on our behalf, including: Affiliates. Our affiliates. Clients and other parties. Clients, prospective clients, and parties that may be involved in our client engagements or interactions with prospective clients, and their representatives, vendors, and advisors. Business and marketing co-sponsors. With your consent, we may share your personal information with third parties who are jointly providing features, sales initiatives, promotions, or events with us. Service providers. We may share your personal information with third parties that provide services on our behalf or help us operate the Service or our business (such as information technology and software services, mailing services, API services, marketing services, event management services, and cyber and physical security services). This also includes our legal support vendors, including e-discovery and deposition services and litigation support, as well as other experts, consultants, and other professionals who assist in connection with our representation of our clients. Third parties designated by you. We may share your personal information with third parties where you have instructed us or provided your consent to do so. We will share personal information that is needed for these other companies to provide the services that you have requested. Professional advisors. We may share your personal information with our professional advisors, such as lawyers, auditors, bankers, and insurers, in the course of the professional services that they render to us. Authorities and others. We may provide your personal information to law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate for the Compliance and protection purposes described above. Business transferees. If we are involved with a merger, asset sale, financing, liquidation, bankruptcy, or the acquisition of all or part of our business to another company, we may share your personal information with that company and its advisors before and after the transaction date. We may obtain your written consent from time to time in electronic form by using online agreements or other acknowledgments on the Services, including for any other contemplated uses of your personal data not addressed in this Privacy Policy. Please read all online agreements carefully before accepting them. 4.Grounds for Using Your Personal Information We rely on the following legal grounds to process your personal information: Consent. Some uses of your personal data as described in this Privacy Policy are subject to your consent, such as the use of Cookies. To withdraw your consent, please contact us at communication@thejolawfirm.com. You may also refrain from providing, or withdraw, your consent for Cookies via your browser and mobile settings. Performance of a Contract. We may need to collect and use your personal information to enter into a contract with you and to perform services that you request. Legitimate Interests. We may use your personal information for our legitimate interests to provide our products and services and to improve our website and the content contained thereon. We may use technical information as described in this Privacy Policy and use personal information for our marketing purposes consistent with our legitimate interests and any choices that we offer or consents that may be required under applicable law. Compliance with Legal Obligations. We may use your personal information as necessary to comply with our legal obligations. 5.Storage and Security of Your Personal Information We retain personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements, to establish or defend legal claims, or for compliance and protection purposes. To determine the appropriate retention period for personal information, we may consider factors such as the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements. When we no longer require the personal information we have collected about you, we may either delete it or de-identify, aggregate, or anonymize it. If we de-identify, aggregate or anonymize your personal information (so that it can no longer be associated with you), we may use this information indefinitely without further notice to you. No Internet or e-mail transmission is ever fully secure or error-free, however. We therefore cannot guarantee absolute security of your data, and we are not responsible for processes and networks that we do not control. Users assume the risk of security breaches and the consequences resulting from them. Please be careful in deciding what information you send to us via email or over the Internet. 6.Your Rights, Choices, and Disclosures You have the rights and choices as described below: Opt-out of communications. You may opt out of marketing-related emails by emailing us at communication@thejolawfirm.com or calling us at +1 415 275 0665. Please note that if you choose to opt-out of marketing-related emails, you may continue to receive service-related and other non-marketing emails. Cookies. You may be able to opt out of interest based advertising by visiting https://thenai.org/opt-out/. If you reside in California, Connecticut, Colorado or Virginia, please refer to the relevant sections below under Region and State-Specific Terms for more information about opting out of tracking for targeted advertising purposes, or opting-out of sales and/or sharing. Do Not Track. Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” signals. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com. Declining to provide information. We need to collect personal information to provide certain services. If you do not provide the information we identify as required or mandatory, we may not be able to provide those services. The Region and State-Specific Terms below provide information about your additional rights if you are a qualified individual. 7. Other Sites and Services Our website may contain links to other websites for your convenience or information. These websites may be operated by companies unaffiliated with us, and we are not responsible for the content or privacy practices of those websites. Linked websites may have their own terms of use and privacy policies, and we encourage you to review those policies whenever you visit the websites. In particular, certain providers may be located in or have facilities that are located in a different jurisdiction than either yours or ours. So if you elect to engage the services of a third-party provider, then your information may become subject to the laws of the jurisdiction(s) in which that third-party provider or its facilities are located. Once you leave our website or are redirected to a third-party page, website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. 8. International Data Transfer Our headquarters is located in the United States, and we engage with service providers internationally. Consequently, your personal information may be transferred to the United States or other locations where privacy laws may not be as protective as those in your state, province, or country. If you are located in the EEA or the UK, see the Notice to European Users below. 9. Privacy Policy Changes We may update this Privacy Policy from time to time and without prior notice to you to reflect changes in our information practices, and any such amendments shall apply to information already collected and to be collected. Your continued use of the Website after any changes to our Privacy Policy indicates your agreement with the terms of the revised Privacy Policy. Please review this Privacy Policy periodically especially before you provide personal data to us. If we make material changes to this Privacy Policy, we will notify you here, by email, or by means of a notice on our home page. The date of the last update of the Privacy Policy is indicated at the top of this Privacy Policy. 10. Questions and Contact Information If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or request more information, contact us by emailing at communication@thejolawfirm.com or calling us at +1 415 275 0665. 11. Region and State-Specific Terms Additional terms may apply to you based on where you live or what products or services you use. Notice to California Residents Scope. This section describes how we collect, use, and share Personal Information of California residents under the California Consumer Privacy Act (“CCPA”) and your rights with respect to that Personal Information. In case of any inconsistencies between this section and the rest of this Privacy Policy, this section prevails. The scope of this section is the following: California Residents. This section applies only to California residents. Please note that not all rights listed below may be afforded to all users and that if you are not a California resident, you may not be able to exercise these rights. In addition, we may not be able to process your request if you do not provide us with sufficient detail to allow us to confirm your identity or understand and respond to it. Personal Information. For purposes of this section, the term “Personal Information” has the meaning given in the CCPA but does not include information exempted from the scope of the CCPA. Please note that we may claim legal exemptions for certain types of personal information and certain our companies from all or certain parts of the CCPA. In some cases, we may provide a different Privacy Policy to certain categories of California residents, such as employees and job applicants, in which case that notice will apply instead of this section. “Sensitive Personal Information” has the meaning given to such term or similar terms in the CCPA. Your California privacy rights. As a California resident, you have the rights listed below. However, these rights are not absolute, and in certain cases we may decline your request as permitted by law. Information/Know. You may request that we confirm whether or not we are processing your Personal Information and request the following information about how we have collected and used your Personal Information during the past 12 months: The categories of Personal Information that we have collected. The categories of sources from which we collected Personal Information. The business or commercial purpose for collecting Personal Information. The categories of third parties with which we share Personal Information. The categories of Personal Information that we disclosed for a business purpose. The categories of third parties to whom the Personal Information was disclosed for a business purpose. Access. You may request a copy of the Personal Information that we have collected about you. Appeal. You may have the right to appeal our denial of any request validly submitted. Correction. You may ask us to correct inaccurate Personal Information that we have collected about you. Deletion. You may ask us to delete certain Personal Information that we have collected from you. Nondiscrimination. You are entitled to exercise the rights described above free from discrimination as prohibited by the CCPA. Exercising your right to know, access, appeal, correct, and delete Personal Information. You may submit requests to exercise your right to information/know, access, appeal, correction, or deletion by emailing at communication@thejolawfirm.com or calling us at +1 415 275 0665. Verification. In order to protect your personal information from unauthorized access or deletion, we may require you to verify your credentials before you can submit a rights request. If you do not have an account with us, or if we suspect your account has been accessed without your authorization, we may ask you to provide additional personal information for verification. If we are subsequently unable to confirm your identity, we may refuse your rights request. Authorized agents. You may use an authorized agent to submit a rights request. If you do so, the authorized agent must present signed written authorization to act on your behalf, and you will also be required to independently verify your own identity directly with us and confirm with us that you provided the authorized agent permission to submit the rights request. This verification process is not necessary if your authorized agent provides documentation showing that the authorized agent has power of attorney to act on your behalf under Cal. Prob. Code §§ 4121 to 4130. Personal Information that we collect, use and disclose. The chart below summarizes the Personal Information we collect by reference to the categories of Personal Information specified in the CCPA, and describes our practices currently and during the 12 months preceding the effective date of this Privacy Policy. Information you voluntarily provide to us, such as in free-form webforms, may contain other categories of personal information not described in this chart. We are voluntarily providing this supplemental Privacy Policy to give California consumers additional information required by the CCPA. Under the CCPA, California consumers have the right to know the categories of Personal Information collected during the preceding 12 months, the categories of sources from which Personal Information is collected, the purpose for collecting and disclosing Personal Information, the categories of third parties to whom each category of Personal Information is disclosed for a “business purpose,” and the categories of third parties to whom each category of Personal Information is “sold” or “shared.” We may use each of the categories of Personal Information below for the purposes identified in the How We Use the Personal Information section of this Privacy Policy above (except for any Sensitive Personal Information, which will only be processed for the purposes for which it was collected and as otherwise specifically permitted by applicable law, including CCPA). Personal Information (“PI”) we collect CCPA Statutory Category Categories of third parties to whom we “disclose” PI for a business purpose · Communications, feedback and survey data, and related data · Identifiers · Commercial information · California customer records · Internet or Network Information · Any of the parties identified in the How we share your personal information section above · Payment and transactional data · Commercial information · California consumer records · Financial information · Any of the parties identified in the How we share your personal information section above · Marketing data · Identifiers · Commercial information · California customer records · Internet or Network Information · Any of the parties identified in the How we share your personal information section above · Contact data · Identifiers · Commercial information ·California customer records · Any of the parties identified in the How we share your personal information section above · Demographic data ·Identifiers · California customer records · Any of the parties identified in the How we share your personal information section above · Online identifiers and account information ·Identifiers · Any of the parties identified in the How we share your personal information section above · Dietary information · Identifiers · Commercial information · California customer records ·Affiliates · Service providers · Third parties designated by you · Professional advisors ·Authorities and others · Business transferees · Audio, electronic, and visual information · Sensory Information ·Identifiers · California consumer records · Affiliates · Service providers · Third parties designated by you · Professional advisors · Authorities and others ·Business transferees ·Professional or Employment-related data · Identifiers ·California consumer records ·Any of the parties identified in the How we share your personal information section above ·Data about others · Identifiers · California consumer records ·Any of the parties identified in the How we share your personal information section above ·Device data ·Identifiers · Internet or Network Information · Any of the parties identified in the How we share your personal information section above · Online behavioral data and usage information ·Identifiers ·Commercial information · Internet or Network Information ·Any of the parties identified in the How we share your personal information section above · General location data ·Geolocation data ·Any of the parties identified in the How we share your personal information section above ·Communication interaction data ·Identifiers ·Commercial information ·California consumer records ·Internet or Network Information ·Any of the parties identified in the How we share your personal information section above ·Data derived from the above ·Inferences ·Affiliates ·Service providers ·Clients and other parties ·Professional advisors ·Authorities and others ·Business transferees ·Business and marketing co-sponsors · Other Sensitive Personal Information We do not require that you provide this information, but it may be revealed in identity data or other information we collect, or as voluntarily disclosed by you ·Protected Classification Characteristics · N/A Notice to Colorado Residents Scope. This section describes how we collect, use, and share Personal Data of Colorado residents under the Colorado Privacy Rights Act (“CPA”) and your rights with respect to that Personal Data. In case of any inconsistencies between this section and the rest of this Privacy Policy, this section prevails. The scope of this section is the following: Colorado Residents. This section applies only to Colorado residents. Please note that not all rights listed below may be afforded to all users and that if you are not a Colorado resident, you may not be able to exercise these rights. In addition, we may not be able to process your request if you do not provide us with sufficient detail to allow us to confirm your identity or understand and respond to it. Personal Data. For purposes of this section, the term “Personal Data” has the meaning given in the CPA but does not include information exempted from the scope of the CPA. Please note that we may claim legal exemptions for certain types of personal information and certain our companies from all or certain parts of the CPA. In some cases, we may provide a different Privacy Policy to certain categories of Colorado residents, such as employees and job applicants, in which case that notice will apply instead of this section. Your Colorado privacy rights. As a Colorado resident, you have the rights listed below. However, these rights are not absolute, and in certain cases we may decline your request as permitted by law. Information/Know. You may request that we confirm whether or not we are processing your Personal Information and request the following information about how we have collected and used your Personal Information during the past 12 months: The categories of Personal Information that we have collected. The categories of sources from which we collected Personal Information. The business or commercial purpose for collecting Personal Information. The categories of third parties with which we share Personal Information. The categories of Personal Information that we disclosed for a business purpose. The categories of third parties to whom the Personal Information was disclosed for a business purpose. Access. You may request a copy of the Personal Information that we have collected about you. Appeal. You may have the right to appeal our denial of any request validly submitted. Correction. You may ask us to correct inaccurate Personal Information that we have collected about you. Deletion. You may ask us to delete certain Personal Information that we have collected from you. Nondiscrimination. You are entitled to exercise the rights described above free from discrimination as prohibited by the CPA. Exercising your right to know, access, appeal, correct, and delete Personal Information. You may submit requests to exercise your right to information/know, access, appeal, correction, or deletion by emailing at communication@thejolawfirm.com or calling us at +1 415 275 0665. Verification. In order to protect your personal information from unauthorized access or deletion, we may require you to verify your credentials before you can submit a rights request. If you do not have an account with us, or if we suspect your account has been accessed without your authorization, we may ask you to provide additional personal information for verification. If we are subsequently unable to confirm your identity, we may refuse your rights request. Notice to Connecticut Residents Scope. This section describes how we collect, use, and share Personal Data of Connecticut residents under the Connecticut Data Privacy Act (“CDPA”) and your rights with respect to that Personal Information. In case of any inconsistencies between this section and the rest of this Privacy Policy, this section prevails. The scope of this section is the following: Connecticut Residents. This section applies only to Connecticut residents. Please note that not all rights listed below may be afforded to all users and that if you are not a Connecticut resident, you may not be able to exercise these rights. In addition, we may not be able to process your request if you do not provide us with sufficient detail to allow us to confirm your identity or understand and respond to it. Personal Data. For purposes of this section, the term “Personal Data” has the meaning given in the CDPA but does not include information exempted from the scope of the CDPA. Please note that we may claim legal exemptions for certain types of personal information and certain our companies from all or certain parts of the CDPA. In some cases, we may provide a different Privacy Policy to certain categories of Connecticut residents, such as employees and job applicants, in which case that notice will apply instead of this section. Your Connecticut privacy rights. As a Connecticut resident, you have the rights listed below. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. Information/Know. You may request that we confirm whether or not we are processing your Personal Information and request the following information about how we have collected and used your Personal Information during the past 12 months: The categories of Personal Information that we have collected. The categories of sources from which we collected Personal Information. The business or commercial purpose for collecting Personal Information. The categories of third parties with which we share Personal Information. The categories of Personal Information that we disclosed for a business purpose. The categories of third parties to whom the Personal Information was disclosed for a business purpose. Access. You may request a copy of the Personal Information that we have collected about you. Appeal. You may have the right to appeal our denial of any request validly submitted. Correction. You may ask us to correct inaccurate Personal Information that we have collected about you. Deletion. You may ask us to delete certain Personal Information that we have collected from you. Nondiscrimination. You are entitled to exercise the rights described above free from discrimination as prohibited by the CDPA. Exercising your right to know, access, appeal, correct, and delete Personal Information. You may submit requests to exercise your right to information/know, access, appeal, correction, or deletion by emailing at communication@thejolawfirm.com or calling us at +1 415 275 0665. Verification. In order to protect your personal information from unauthorized access or deletion, we may require you to verify your credentials before you can submit a rights request. If you do not have an account with us, or if we suspect your account has been accessed without your authorization, we may ask you to provide additional personal information for verification. If we are subsequently unable to confirm your identity, we may refuse your rights request. Notice to Virginia Residents Scope. This section describes how we collect, use, and share Personal Data of Virginia residents under the Virginia Consumer Data Protection Act (“VCDPA”) and your rights with respect to that Personal Data. In case of any inconsistencies between this section and the rest of this Privacy Policy, this section prevails. The scope of this section is the following: Virginia Residents. This section applies only to Virginia residents. Please note that not all rights listed below may be afforded to all users and that if you are not a Virginia resident, you may not be able to exercise these rights. In addition, we may not be able to process your request if you do not provide us with sufficient detail to allow us to confirm your identity or understand and respond to it. Personal Data. For purposes of this section, the term “Personal Data” has the meaning given in the VCDPA but does not include information exempted from the scope of the VCDPA. Please note that we may claim legal exemptions for certain types of personal information and certain our companies from all or certain parts of the VCDPA. In some cases, we may provide a different Privacy Policy to certain categories of Virginia residents, such as employees and job applicants, in which case that notice will apply instead of this section. Your Virginia privacy rights. As a Virginia resident, you have the rights listed below. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. Information/Know. You may request that we confirm whether or not we are processing your Personal Information and request the following information about how we have collected and used your Personal Information during the past 12 months: The categories of Personal Information that we have collected. The categories of sources from which we collected Personal Information. The business or commercial purpose for collecting Personal Information. The categories of third parties with which we share Personal Information. The categories of Personal Information that we disclosed for a business purpose. The categories of third parties to whom the Personal Information was disclosed for a business purpose. Access. You may request a copy of the Personal Information that we have collected about you. Appeal. You may have the right to appeal our denial of any request validly submitted. Correction. You may ask us to correct inaccurate Personal Information that we have collected about you. Deletion. You may ask us to delete certain Personal Information that we have collected from you. Nondiscrimination. You are entitled to exercise the rights described above free from discrimination as prohibited by the VCDPA. Exercising your right to know, access, appeal, correct, and delete Personal Information. You may submit requests to exercise your right to information/know, access, appeal, correction, or deletion by emailing at communication@thejolawfirm.com or calling us at +1 415 275 0665. Verification. In order to protect your personal information from unauthorized access or deletion, we may require you to verify your credentials before you can submit a rights request. If you do not have an account with us, or if we suspect your account has been accessed without your authorization, we may ask you to provide additional personal information for verification. If we are subsequently unable to confirm your identity, we may refuse your rights request. Notice to Users in South Korea Please refer to Notice to Users in South Korea available at https://thejolawfirm.com/. Notice to Users in China Scope. This section describes how we collect, use, and share Personal Information of individuals located in the People’s Republic of China (“China”) under applicable Chinese laws, including China’s Personal Information Protection Law (“PIPL”) and your rights with respect to that Personal Information. In case of any inconsistencies between this section and the rest of this Privacy Policy, this section prevails. For purposes of this section, the term “Personal Information” means various kinds of information related to identified or identifiable natural persons recorded by electronic or other means, excluding anonymized information. Processing of sensitive Personal Information. Your payment and transactional data and dietary information may be considered sensitive Personal Information. We process your sensitive Personal Information only to the extent necessary for purposes as described in the How We Use the Personal Information section above. We employ technical, organizational and physical safeguards designed to protect the personal information we collect. Sharing and disclosure of your Personal Information. In the event that we need to share your Personal Information with business transferees as described in the How we share your personal information section of this Privacy Policy, we will inform you of the name and contact information of the recipient of your Personal Information. The recipient shall comply with this Privacy Policy when processing your Personal Information. If the processing methods and purposes of the recipient fall beyond the scope of this Privacy Policy, such a recipient shall obtain your consent. We will not publicly disclose your Personal Information unless we have obtained your prior consent or the public disclosure is required by applicable Chinese laws, legally binding enforcement actions or court orders. International transfer of your Personal Information. We are headquartered in the United States and may use service providers that operate in other countries. We may transfer your Personal Information outside China for necessary purposes as described in the How we use your personal information section of this Privacy Policy. We will adopt the lawful transfer mechanism(s) required under applicable Chinese laws and take measures to ensure the overseas recipients can provide the same level of protection as required under the PIPL. Your rights. You have the right to access, correct, restrict or object to processing, withdrawal of consent, and obtaining a copy of your Personal Information retained by us. If we have not deleted your Personal Information, you also have the right to request to delete your Personal Information under the following circumstances: The purposes of processing have been achieved or cannot be achieved, or your Personal Information is no longer necessary for achieving the purposes of processing; We cease to provide our services, or the retention period has expired; You have withdrawn your consent; Our processing is in violation of applicable Chinese laws or the agreements with you; or Other circumstances as provided by applicable Chinese laws. Contact us. To request to exercise your rights or if you have any questions about this section or how we process your Personal Information, please contact us at communication@thejolawfirm.com. We will respond to your request in a timely manner after verifying your identity. Notice to Users in Singapore Scope. In this Section, references to “Personal Information” in this Privacy Policy are equivalent to “Personal Data” governed by Singaporean laws. For purposes of this section, the term “Personal Data” means data, whether true or not, about an individual who can be identified from that data or from that data and other information to which the organization has or is likely to have access. This section describes how we collect, use, and share Personal Data of individuals located in Singapore under applicable Singaporean laws, including the Personal Data Protection Act (“PDPA”) and your rights with respect to that Personal Data. In case of any inconsistencies between this section and the rest of this Privacy Policy, this section prevails. International transfer of your Personal Data. We are headquartered in the United States and may use service providers that operate in other countries. We may transfer your Personal Data outside Singapore for necessary purposes as described in the How we use your personal information section of this Privacy Notice. We will take such necessary measures to ensure that the overseas recipients of your Personal Data are bound by legally enforceable obligations to ensure that these overseas recipients provide a standard of protection to the Personal Data so transferred that is comparable to the protection under the PDPA. Your rights. You may request that we provide access to your Personal Data that is in our possession or under our control as well as information about the ways in which your Personal Data has been used or disclosed by us within a year before the date of your request. You may also request that we correct your Personal Data that is in our possession or under our control, unless an exception to the correction request applies, or we are satisfied on reasonable grounds that a correction should not be made. Contact us. To request to exercise your rights or if you have any questions about this section or how we process your Personal Data, please contact us at communication@thejolawfirm.com. We will respond to your request in a timely manner after verifying your identity. Notice to European Users Scope. In this Section, references to “Personal Information” in this Privacy Policy are equivalent to “Personal Data” governed by EU and UK data protection laws. For purposes of this section, the term “Personal Data” means information about an individual, where that individual is either directly identified or can be identified. It does not include ‘anonymous data’ (i.e., information where the identity of an individual has been permanently removed). The information provided in this section applies only to individuals in the United Kingdom (“UK”) and the European Economic Area (“EEA”) (hereafter collectively referred to as “Europe”). Controller. We are responsible for your personal data. The Jo Law Firm comprises The Jo Law Firm, PC, a California professional law corporation incorporated under the laws of the State of California, United States of America, and registered with the register of the State Bar of California, The Jo Law Firm Korea (Joonghan Jo’s DBA) is formed under Korean laws with an office in South Korea. Information on our affiliated practices can be found https://thejolawfirm.com/eng/offices/. For the purposes of European data protection legislation, your data will be controlled by our affiliate or subsidiary undertaking that you have instructed or that is providing services to you or communicating to you and each such entity is regarded as an independent data controller of your personal data. Data Protection Officer. Our data protection officer can be contacted at: communication@thejolawfirm.com or at the following postal address: The Jo Law Firm, 2261 Market Street, STE 10522, San Francisco, CA 94114, USA. Legal bases for processing. We have set out below, in a table format, the legal bases we rely on in respect of the relevant Purposes for which we use your personal information and categories of personal information involved – for more information, see “How We Use the Personal Information” and “Personal Data We Collect or Process.” If you have questions about the legal basis of how we process your Personal Data, contact us at communication@thejolawfirm.com: Processing purpose Categories of Personal Data involved Legal basis Service delivery and operations Contact data Demographic data Communications data Online identifiers and account information Payment and transactional data Dietary information Audio, electronic, and visual information Professional or employment-related information Device data Internet activity or electronic network activity information Other data Processing is necessary to perform the contract governing our provision of our Service or to take steps that you request prior to signing up for the Service. For research and development Any and all data types relevant in the circumstances These activities constitute our legitimate interests. We do not use your Personal Data for these activities where our interests are overridden by the impact on you. We may need to process your Personal Data for additional purposes, such as: To ensure access and maintenance of the Service, and to ensure their proper functioning. For compliance, fraud prevention and safety. For sharing your Personal Data with third parties as described in this Privacy Policy. To disclose your Personal Data to a prospective or actual purchaser or seller in the context of a merger, acquisition or other reorganization or sale of our business or assets. For the collection of statistical information about the use of the Service. To protect our interests as a company, for different purposes, such as: Enforcement of the Terms of Service. Assess claims that any content violates the rights of third-parties. For the establishment or exercise our legal rights or defending against legal claims. Contact data Demographic data Communications data Online identifiers and account information Payment and transactional data Audio, electronic, and visual information Professional or employment-related information Device data Internet activity or electronic network activity information Other data We rely on our legitimate interests to process your Personal Data when performing these processing activities. We do not use your Personal Data for these purposes where our interests are overridden by the impact on you. For marketing and advertising purposes Contact data Demographic data Communications data Device data Internet activity or electronic network activity information Marketing data Other data Processing is based on your consent where that consent is required by applicable law. Where such consent is not required by applicable law, we process your Personal Data for these purposes based on our legitimate interests in promoting our business. 5. Compliance with legal obligations and protection purposes Any and all data types relevant in the circumstances. Processing is necessary to comply with our legal obligations. Where Compliance with Law is not applicable, we and any relevant third parties have a legitimate interest in participating in, supporting, and following legal process and requests, including through co-operation with authorities. We and any relevant third parties may also have a legitimate interest of ensuring the protection, maintenance, and enforcement of our and their rights, property, and/or safety. 6. Further uses: We may use your Personal Data for reasons not described in this Privacy Policy. Any and all data types relevant in the circumstances. The original legal basis relied upon, if the relevant further use is compatible with the initial purpose for which the Personal Data was collected. Consent, if the relevant further use is not compatible with the initial purpose for which the Personal Data was collected. Your rights. Subject to certain exemptions, and in some cases dependent upon the processing activity we are undertaking, you may have the following rights under data protection laws: Right of access, restriction of processing, and erasure. You may contact us to request information about the personal data we have collected from you and to request the correction, modification or deletion of such personal information, which requests we will do our best to honor subject to any legal and contractual obligations. To make a request or to ask us a question about our data practices, please contact us via email at admin@Company.com. Right to rectification. You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. Right to withdraw your consent at any time. When we process your personal data based on your consent, you have the right to withdraw it at any time. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. Right to object at any time. You have the right to object at any time to receiving marketing or promotional materials from us by either following the opt-out instructions in commercial e-mails or by contacting us, as well as the right to object to any processing of your personal data based on your specific situation. In the latter case, we will assess your request and provide a reply in a timely manner, according to our legal and contractual obligations. Some non-marketing communications are not subject to a general opt-out, such as communications about transactions and disclosures to comply with legal requirements. Right to data portability. You have the right to port a machine-readable copy of your personal information to you or a third party of your choice, in certain circumstances. Note that this right only applies to automated information for which you initially provided consent for us to use or where we used the information to perform a contract with you. Right not to be subject to an automated decision, including profiling. We do not make automated decisions using your personal data that may negatively impact you. Right to lodge a complaint with a supervisory authority. If you consider that the processing of your personal data infringes your privacy rights, you have the right to lodge a complaint with a supervisory authority, in the member state of your habitual residence, place of work, or place of the alleged infringement. Exercising These Rights. You may submit these requests by email to communication@thejolawfirm.com or at the following postal address: The Jo Law Firm, 2261 Market Street, STE 10522, San Francisco, CA 94114, USA. We may request specific information from you to help us confirm your identity and process your request. Whether or not we are required to fulfill any request you make will depend on a number of factors (e.g., why and how we are processing your personal information), if we reject any request you may make (whether in whole or in part) we will let you know our grounds for doing so at the time, subject to any legal restrictions. Your Right to Lodge a Complaint with Your Supervisory Authority. In addition to your rights outlined above, if you are not satisfied with our response to a request you make, or how we process your personal information, you can make a complaint to the data protection regulator in your habitual place of residence. For users in the European Economic Area – the contact information for the data protection regulator in your place of residence can be found here: https://edpb.europa.eu/about-edpb/board/members_en For users in the UK – the contact information for the UK data protection regulator is below: The Information Commissioner’s Office Water Lane, Wycliffe House Wilmslow – Cheshire SK9 5AF Tel. +44 303 123 1113 Website: https://ico.org.uk/make-a-complaint/ Cross-border data transfer. We are headquartered in the U.S. and many of our service providers, advisers, partners or other recipients of data are also based in the U.S. This means that, if you use the Service, your personal information will necessarily be accessed and processed in the U.S. It may also be provided to recipients in other countries outside Europe. In such circumstances, those parties’ processing of your personal information will involve a transfer of your personal information outside of Europe where privacy laws may not be as protective as those in your state, province, or country. Where we share your personal information with third parties who are based outside Europe, we will take steps to transfer your personal information in accordance with applicable law. You can obtain further information or a copy of or access safeguards under which your personal information is transferred outside of the EEA and/or UK by contacting us at communication@thejolawfirm.com.
Privacy Policy
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Consent
Important: Please read these Legal Notices and Terms of Use (these “Notices and Terms” or this “Agreement”) carefully before accessing this website. These Terms create a legal agreement between you (“You”) and Jo Law Firm, PC, The Jo Law Firm Korea (Joonghan Jo’s DBA), and our affiliates (collectively, “The Jo Law Firm,” “Firm,” “we”, “us” and “our”). Please carefully read these Notices and Terms and our Privacy Policy available at https://thejolawfirm.com/, which is incorporated into these Terms by this reference. These Notices and Terms govern: The information of The Jo Law Firm (the “Information”) made available through this website; The nature of the relationship between You and The Jo Law Firm; Certain other matters of professional responsibility; The Jo Law Firm’s use of Your information gathered by it through this website; and Your use of this website, related systems, and the Information (collectively, the “Website”). By accessing any portion of the Website, You are indicating that You have read and understood, and that You assent to be bound by, these Notices and Terms, which may be amended from time to time by The Jo Law Firm pursuant to the terms herein. If You do not agree to these Notices and Terms, You are not permitted to access the Website. 1. No legal advice The Information is made available for general informational purposes only, and is not intended to constitute specific legal advice or to be a substitute for advice from qualified counsel. Without limiting the foregoing, the Information may not reflect recent developments in the law, may not be complete, and may not be accurate in or applicable to Your jurisdiction. Because the Information is general in nature and may not pertain to Your specific circumstances, You should not act or refrain from acting based on any Information without first obtaining advice from professional counsel qualified in the applicable subject matter and jurisdictions. 2. No attorney-client relationship The Jo Law Firm has a policy of entering into attorney-client relationships with its clients only in accordance with certain procedures which include executing an engagement letter and addressing professional responsibility conflicts as required by the Bar Associations of the states in which The Jo Law Firm maintains offices. You agree that Your access of the Website or receipt of the Information, or Your transmission of electronic mail to addresses on the Website, does not create an attorney-client relationship between You and The Jo Law Firm. 3. Other matters of professional responsibility 3.1 No Advertising or Solicitation. The Website is not intended to be an advertisement or solicitation, but may be deemed an advertisement in certain jurisdictions. 3.2 Sensitive Communications. You agree that electronic mail sent by You to The Jo Law Firm will not be treated as confidential or invoke an attorney-client privilege; provided, however, that if You are an existing client of The Jo Law Firm and You send an electronic mail to The Jo Law Firm pertaining to a matter in which The Jo Law Firm then represents You, such electronic mail may be entitled to be treated as confidential or privileged. Notwithstanding the foregoing, You acknowledge that electronic mail and the Internet are generally insecure media of communication, and The Jo Law Firm cannot guarantee the confidentiality of any electronic mail sent to or received by it or any information submitted by You to The Jo Law Firm through the Website. 3.3 Authorized Jurisdictions; Certifications. While The Jo Law Firm practices law in the jurisdictions in which its offices are located as well as other jurisdictions, each The Jo Law Firm attorney is licensed to practice only in those jurisdictions set forth in that attorney’s biography on the Website. Except as specifically stated, each The Jo Law Firm attorney is not certified (including as a specialist) by any professional or government authority. The listing of The Jo Law Firm attorneys in practice groups is not intended to indicate any professional or governmental certification. 3.4 Principal Office; Responsible Attorney. To the extent the requirements of the Bar Association in Your jurisdiction require such designation: The Jo Law Firm’s principal office is its San Francisco office. The Jo Law Firm’s responsible attorney for the Website is Joonghan Jo. 3.5 No Warranty of Results. The Information may contain descriptions of matters in which The Jo Law Firm successfully represented its clients. The results of these matters were dependent on their specific circumstances, and are in no way intended to be predictive of future results, even in similar circumstances, or offer any type of guarantee or assurance of outcome. Information pertaining to The Jo Law Firm clients may not reflect the opinions of such clients. 4. Privacy 4.1. Use and Acceptance. With respect to information submitted or collected on the Website, You accept The Jo Law Firm’s privacy policy as set forth in this Section 4. This Section 4 does not pertain to, and The Jo Law Firm is not responsible for the privacy practices of, any third-party websites to which the Website hyperlinks. Certain areas of the Website may be subject to additional privacy-related provisions, links to which will be posted in those areas. 4.2 Activity Logging. When You use the Website, which may be hosted in part or its entirety by a third party, the Website will collect information indirectly and automatically (through, for example, the use of “cookies” or Your “IP address”) about Your activities. The Jo Law Firm uses this activity information (the “Activity Information”) for internal purposes such as to administer the Website, improve the Website, and help The Jo Law Firm understand how the Website is being used including the demographics and “clickstreams” of its visitors. “Cookies” are small pieces of information stored on Your hard drive, not on the Website. You are always free to decline cookies if Your browser permits, but in that case, some portions of the Website may not operate properly. An “IP address” is a number that is automatically assigned to Your computer when You use the Internet. 4.3 Personally Identifiable Information. The Website is designed so that You may generally browse it without providing any Personally Identifiable Information (defined below). Certain areas of the Website, however, may require or allow the voluntarily submission of Personally Identifiable Information (for example, registration to receive The Jo Law Firm publications). The Jo Law Firm uses Your Personally Identifiable Information for the purposes for which it was submitted by You to The Jo Law Firm and for The Jo Law Firm to send you publications and invitations that may be of interest to you. Except as otherwise set forth in this Section 4, The Jo Law Firm does not share Your Personally Identifiable Information with third parties. “Personally Identifiable 402073 v4/HN 3 Information” means information that would allow someone to identify or contact You, such as Your name, physical or electronic mail address, and telephone number; provided, however, that Personally Identifiable Information does not include aggregated information that, by itself, does not permit the identification of individual persons and does not include the Activity Information. 4.4 Removal of Personally Identifiable Information. You can request to have Your Personally Identifiable Information removed from the Jo Law Firm’s current Website at any time by emailing communication@thejolawfirm.com. Such removal of Personally Identifiable Information will not ensure the permanent removal of such Personally Identifiable Information from the Website. For example, such Personally Identifiable Information may remain in The Jo Law Firm’s archival or backup copies of the Website. 4.5 Additional Disclosure of Personally Identifiable Information. The Jo Law Firm may share Personally Identifiable Information with third parties, including affiliated firms and third parties performing services for or on behalf of The Jo Law Firm. Such services may include communications, database, event management, hosting, mailing, and marketing services. Additionally, The Jo Law Firm cannot fully ensure that Your Personally Identifiable Information will not be disclosed to third parties. For example, The Jo Law Firm may be legally obligated to disclose information to the government or third parties under certain circumstances, third parties may circumvent The Jo Law Firm’s security measures to unlawfully intercept or access transmissions or private communications, or an error may occur in the administration of the Website. In the unlikely event that The Jo Law Firm needs to investigate or resolve possible problems or inquiries, The Jo Law Firm may, and You authorize The Jo Law Firm to, disclose any information about You to government officials as permitted by applicable law. 4.6 Miscellaneous Privacy Terms. The Jo Law Firm has implemented and follows appropriate technical measures to protect against the risks of unauthorized access to, erroneous disclosure of, and unlawful interception of Personally Identifiable Information. You should know, however, that The Jo Law Firm cannot fully eliminate such risks. The Jo Law Firm hopes this Section 4 clarifies The Jo Law Firm’s procedures regarding its collection, use and disclosure of Your information including Personally Identifiable Information. From time to time, The Jo Law Firm may modify this Section 4. Such modifications will be effective on the date that The Jo Law Firm posts the modified statement to the Website. Questions or concerns regarding the privacy policy in this Section 4 may be submitted via email at communication@thejolawfirm.com. For more detailed information refer to our Privacy Policy available at https://thejolawfirm.com/. 5. General terms of use 5.1 Prohibited Uses. You will not use the Website in violation of any applicable law. Without limiting the foregoing, You will not use the Website in connection with (a) the infringement of intellectual property rights including The Jo Law Firm’s rights in its marks and its articles and alerts; (b) the unauthorized transmission of unsolicited commercial electronic mail; (c) the transmission of defamatory materials; or (d) fraud. You will not violate, attempt to violate, or knowingly facilitate the violation of the security (including access control or authentication systems) or integrity of the Website. 5.2 Copyright in Information. The Website including the Information is protected by United States and international copyright laws. All rights are reserved. Subject to the terms of these Notices and Terms, The Jo Law Firm grants to You a limited, nonexclusive, personal license to access, view, download and print the Information solely for noncommercial and informational purposes. You may not modify the Information in any way and You may not remove or obscure any copyright or permission notices provided on or in connection with the Information. The Jo Law Firm does not grant to You any rights in its marks. You are free to hyperlink to any page in the publicly available pages of the Website; provided, however, that You agree to remove any such hyperlink upon The Jo Law Firm’s written request. 5.3 Electronic Mail. Subject to Section 5.1, You may send electronic mail to those addresses made available on the Website for the purposes of requesting alerts or other news notification services, submitting voluntary survey responses, responding to or making inquiries regarding The Jo Law Firm events, requesting information regarding The Jo Law Firm or legal or other services offered by The Jo Law Firm, and inquiring about employment opportunities. You agree to cease sending electronic mail to any The Jo Law Firm address upon The Jo Law Firm’s request. 5.4 No Warranties. The Website is provided to you “as is.” Your access and use of the Website is at your own risk. To the extent permitted by the law and rules of professional responsibility in the applicable jurisdiction, The Jo Law Firm disclaims all conditions, representations and warranties, express, implied, statutory or otherwise, including any warranties of merchantability, fitness for a particular purpose, title, accuracy of informational content, system integration, non-infringement of third party rights, quiet enjoyment, and uninterrupted or error-free operation. 5.5 Disclaimer of Liability. THE WEBSITE AND ALL CONTENT ON THE WEBSITE ARE PROVIDED TO YOU ON AN “AS IS” “AS AVAILABLE” BASIS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. THE FIRM MAKES NO WARRANTY AS TO THE ACCURACY, COMPLETENESS OR RELIABILITY OF ANY CONTENT AVAILABLE THROUGH THE WEBSITE. YOU ARE RESPONSIBLE FOR VERIFYING ANY INFORMATION BEFORE RELYING ON IT. USE OF THE WEBSITE AND THE CONTENT AVAILABLE ON THE WEBSITE IS AT YOUR SOLE RISK. THE FIRM MAKES NO REPRESENTATIONS OR WARRANTIES THAT USE OF THE WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE. YOU ARE RESPONSIBLE FOR TAKING ALL NECESSARY PRECAUTIONS TO ENSURE THAT ANY CONTENT YOU MAY OBTAIN FROM THE WEBSITE IS FREE OF VIRUSES OR OTHER HARMFUL CODE. TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE FIRM DISCLAIMS ALL LIABILITY, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, AND FURTHER DISCLAIMS ALL LOSSES, INCLUDING WITHOUT LIMITATION INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH ACCESS TO OR USE OF THE WEBSITE, THE CONTENT, OR THE GOODS OFFERED OR SOLD THROUGH THE WEBSITE, EVEN IF THE FIRM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 5.6 Third Party Information. The Jo Law Firm may hyperlink to or otherwise make third party information available on the Website. This is done solely for the purposes of convenience. The Jo Law Firm does not endorse or approve of any such third party information or such third parties. 5.7 Client Fee Agreement. If you are an existing client of the Firm, these Notices and Terms applicable to your use of our Services are contained in your client fee agreement. To the extent that there is a difference in terms between the terms in this Agreement and the terms in your client fee agreement, the terms in your client fee agreement shall govern. 5.8 Changes. We reserve the right to modify the Agreement at any time. Changes will become effective immediately upon posting on the site. Your continued use of the site after changes have been posted will constitute your acceptance of such changes. 5.9 Additional Restrictions. You agree not to access the Website by any means other than through a standard web browser on a computer or mobile device. You further agree that you will not damage, disable, overburden, or impair the Website or interfere with any other party’s use and enjoyment of it. 5.10 Links To Other Sites. The Website may contain links to websites operated by other parties, including Clio (www.clio.com/), Stripe (https://stripe.com), PayPal (www.paypal.com), Innopay (http://web.innopay.co.kr/), and QuickBooks (https://quickbooks.intuit.com/). The Firm provides these links to other websites as a convenience, and use of these sites is at your own risk. The linked sites are not under the control of the Firm, and the Firm is not responsible for the content available on the other sites. Such links do not imply the Firm’s endorsement of information or material on any other site, and the Firm disclaims all liability with regard to your access to and use of such linked Websites. 5.11 Payment Processing. You may be required to provide your credit card or bank account details to the Firm’s third-party service provider(s) such as the Firm’s bank, as needed to process wires; or the Firm’s credit card payment processor, including Stripe (https://stripe.com), PayPal (www.paypal.com), Innopay (http://web.innopay.co.kr/), and QuickBooks (https://quickbooks.intuit.com/), to process payment(s) for the Services. You agree to provide the Firm and/or the third-party service provider with accurate and complete information about you and/or your business; and you authorize the Firm to share it and any transaction information related to your use of the Services and/or Website with the third-party service provider for the purpose of processing payment(s), including but not limited to the service fees owed to Firm for the use of the Service. If you believe a payment has been processed in error, you must provide written notice to the Firm, the Firm’s bank, and/or third-party credit card payment processor as applicable. While the Firm takes what it believes to be reasonable efforts to ensure secure transmission of your information to the third-party service provider that assesses and processes payment(s), the Firm is not responsible for any fees or charges assessed by third-party service providers, or any errors in the processing of payment(s) by third-party service providers, including any errors that result from third-party negligence, improper transmission of payment information, your mistaken submission of payment information, or your submission of erroneous payment information. Your sole recourse is with the third-party service provider which processed the payment(s). 5.12 Trademarks. Unauthorized use of any of the Firm’s trademark, service mark or logo are prohibited and may be a violation of applicable laws. 5.13 Notice And Procedures for Claims of Infringement. If you believe that your work has been copied in a way that constitutes copyright infringement, or your intellectual property rights have been otherwise violated, please provide the following information to communication@thejolawfirm.com: An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest; A description of the copyrighted work or other intellectual property that you claim has been infringed; A description of where the material that you claim is infringing is located on the Site (providing URL(s) in the body of the communication is the best way to help the Firm locate content quickly); Your name, address, telephone number and email address; A signed statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and A statement by you, made under penalty of perjury, that the information provided in your Notice is accurate and that you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner’s behalf. (Please write “Copyright Infringement” in the subject line of the email.) 5.14 HIPAA. Health Insurance Portability and Accountability Act (“HIPAA”) imposes rules to protect certain personal health information. You should not share any protected health information, or any information that relates to the past, present or future physical or mental health or condition of an individual; the provision of health care to an individual; or the past, present or future payment for the provision of health care to an individual, via this Website. This Website is not intended to be used to communicate protected health information, nor comply with HIPAA. If you do share any protected health information, you do so at your own risk. 5.15 Choice of Law; Governing Language; Arbitration; Attorney’s Fees and Costs. Choice of Law. This Agreement and any dispute arising hereunder shall be governed by the laws of the State of California, without regard to the conflicts of law provisions thereof. Governing Language. For all purposes, this English language version of this Agreement shall be the original, governing instrument and understanding of the parties. In the event of any conflict between this English language version of the Agreement and the Korean translation or any other translated version, this English language version shall govern and control. Arbitration. ALL DISPUTES ARISING OUT OF OR RELATED TO THIS AGREEMENT OR ANY ASPECT OF THE RELATIONSHIP BETWEEN YOU AND THE FIRM, WHETHER BASED IN CONTRACT, TORT, STATUTE, FRAUD, MISREPRESENTATION OR ANY OTHER LEGAL THEORY, WILL BE RESOLVED THROUGH FINAL AND BINDING ARBITRATION BEFORE A NEUTRAL ARBITRATOR INSTEAD OF IN A COURT BY A JUDGE OR JURY. YOU AND THE FIRM HEREBY WAIVE THE RIGHT TO TRIAL BY A JURY. YOU AGREE THAT ANY ARBITRATION UNDER THIS AGREEMENT WILL TAKE PLACE ON AN INDIVIDUAL BASIS, AND THAT CLASS ARBITRATIONS AND CLASS ACTIONS ARE NOT PERMITTED. YOU ARE EXPRESSLY AGREEING TO GIVE UP THE ABILITY TO PARTICIPATE IN A CLASS ACTION. The arbitration will be administered by the American Arbitration Association under its Commercial Arbitration Rules and Mediation Procedures. Any arbitration hearing will be held in San Francisco County, California. The applicable governing law will be California law (provided that with respect to arbitrability issues, federal arbitration law will govern). The arbitrator’s decision will follow the terms of this Agreement and will be final and binding. The arbitrator will have authority to award temporary, interim or permanent injunctive relief or relief providing for specific performance of this Agreement, but only to the extent necessary to provide relief warranted by the individual claim before the arbitrator. The award rendered by the arbitrator may be confirmed and enforced in any court having jurisdiction thereof. This clause shall not preclude the parties from seeking provisional remedies in aid of arbitration from a court of appropriate jurisdiction. Attorney’s Fees and Costs. In any arbitration proceeding to enforce rights under this Agreement, the prevailing party will be entitled to recover costs and attorneys’ fees. Opt-out of Agreement to Arbitrate. You can decline this agreement to arbitrate by contacting communication@thejolawfirm.com within 30 days of first accepting these Notices and Terms and/or accessing our Website, whichever is earlier, and stating that you (including your first and last name) decline this arbitration agreement. 5.16 Miscellaneous. In the event that You gain access to information not intended to be accessed by You, You agree that You will immediately notify The Jo Law Firm and lawfully destroy all copies of such information in Your possession. The Jo Law Firm may be contacted at support@thejolawfirm.com.
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대한민국 거주자에 대한 약관 추가규정 사항 제 1 조 (목적) 이 약관은 The Jo Law Firm, PC, 더 조 로펌 코리아, 및 저희의 계열사 (“이하 ‘회사’라 합니다)가 제공하는 더 조 로펌 유료서비스의 이용과 관련하여 회사와 대한민국에 거주하는 고객과의 권리, 의무 및 책임사항 기타 필요한 사항을 추가적으로 규정함을 목적으로 합니다. 제 2 조 (효력순위) ① 본 약관은 대한민국에 거주하는 고객과의 관계에 있어서는 Legal Notices and Terms of Use의 특칙으로서 우선적 효력을 가집니다. ② Legal Notices and Terms of Use 내용 중, 대한민국 약관의 규제에 관한 법률상 불공정 약관에 해당되는 사항이 있는 경우, 그 부분은 무효로 하되 나머지 부분은 그 해당 약관 조항이 최대한 효력을 유지하는 한도 내에서 유효합니다. 제 3 조 (약관의 게시와 개정) ① 본 약관의 내용은 회사 웹사이트 또는 개별 서비스의 화면에 게시하거나 기타의 방법으로 공지하고, 본 약관에 동의한 고객에게 그 효력이 발생합니다. ②회사는 ‘콘텐츠산업진흥법’, ‘전자상거래등에서의소비자보호에관한법률’, ‘약관의규제에관한법률’ 등 관련 법령을 위배하지 않는 범위에서 이 약관을 개정할 수 있습니다. ③회사가 약관을 개정할 경우에는 적용일자 및 개정사유를 명시하여 서비스 초기 화면에 그 개정약관의 적용일자 7일 전부터 적용일자 전일까지 공지합니다. 다만, 고객에게 불리한 약관의 개정의 경우에는 30일 전부터 적용일자 전일까지 공지하며, 공지 외에 일정기간 서비스 내 전자우편, 전자쪽지, 로그인시 동의창 등의 전자적 수단을 통해 따로 명확히 통지하도록 합니다. ④회사가 전항에 따라 개정약관을 공지 또는 통지하면서 고객에게 전항의 공지기간 내에 의사표시를 하지 않으면 의사표시가 표명된 것으로 본다는 뜻을 명확하게 공지 또는 통지하였음에도 고객이 명시적으로 거부의 의사표시를 하지 아니한 경우 고객이 개정약관에 동의한 것으로 봅니다. ⑤고객이 개정약관의 적용에 동의하지 않는 경우 회사는 개정 약관의 내용을 적용할 수 없으며, 이 경우 고객은 이용계약을 해지할 수 있습니다. 다만, 기존 약관을 적용할 수 없는 특별한 사정이 있는 경우에는 회사는 이용계약을 해지할 수 있습니다. ⑥고객은 전항에 따른 이용계약의 해지로 손해가 발생한 경우 회사에 이에 대한 배상을 청구할 수 있습니다. 제3조 (약관의 해석) 이 약관에서 정하지 아니한 사항과 이 약관의 해석에 관하여는 ‘콘텐츠진흥법’, ‘전자상거래등에서의소비자보호에관한법률’, ‘약관의규제에관한법률’, 문화체육관광부장관이 정하는 ‘콘텐츠이용자보호지침’, 기타 관계법령, ‘Legal Notices and Terms of Use’ 또는 상관례에 따릅니다. 제4조 (고객에 대한 통지) ①회사가 고객에 대한 통지를 하는 경우 이 약관에 별도 규정이 없는 한 서비스 내 전자우편주소, 전자쪽지 등으로 할 수 있습니다. ②회사는 고객 전체에 대한 통지의 경우 7일 이상 회사의 게시판에 게시함으로써 제1항의 통지에 갈음할 수 있습니다. 다만, 고객 본인의 거래와 관련하여 중대한 영향을 미치는 사항에 대하여는 제1항의 통지를 합니다. 제5조 (유료서비스의 내용 등의 게시) ①회사는 다음 사항을 해당 회사 유료서비스의 이용 초기화면이나 FAQ 등에 고객이 알기 쉽게 표시합니다. 1.회사 유료서비스의 명칭 또는 제호 2.회사 유료서비스 제공자의 성명(법인인 경우에는 법인의 명칭), 주소, 전화번호 3.회사 유료서비스의 내용, 이용방법, 이용료, 기타 이용조건 ②회사의 유료서비스의 이용 가능 기기 및 이용에 필요한 최소한의 기술사양은 권장사양정보에 따릅니다. ③회사는 유료서비스를 제공함에 있어 유료 서비스의 교환·반품·보증과 그 대금 환불의 조건 및 절차에 관한 사항을 제공합니다. 제6조 (이용계약의 성립 등) ①고객은 회사가 제공하는 다음 또는 이와 유사한 절차에 의하여 이용신청을 합니다. 회사는 계약 체결 전에 각 호의 사항에 관하여 고객이 정확하게 이해하고 실수 또는 착오 없이 거래할 수 있도록 정보를 제공합니다. 1.유료서비스의 확인 및 선택 2.결제방법의 선택 및 결제정보의 입력 3.유료서비스의 이용신청에 관한 확인 또는 회사의 확인에 대한 동의 ②회사는 고객의 이용신청이 다음 각 호에 해당하는 경우에는 승낙하지 않거나 승낙을 유보할 수 있습니다. 1.실명이 아니거나 타인의 명의를 이용한 경우 2.허위의 정보를 기재하거나, 회사가 제시하는 내용을 기재하지 않은 경우 3.미성년자가 ‘청소년보호법’ 등 관련 법령에 의해서 이용이 금지되는 유료서비스를 이용하고자 하는 경우 4.서비스 관련 설비의 여유가 없거나, 기술상 또는 업무상 문제가 있는 경우 ③이용계약의 성립시기는 ‘가입완료,’ ‘구매완료’, 또는 유사한 의미를 가진 단어를를 신청절차 상에서 영문 또는 한글로 표시한 시점으로 합니다. ④고객이 유료서비스를 이용하기 위해서는 이 약관에 동의 후 각 서비스에 따른 이용조건에 따라 이용요금을 지급하여야 합니다. 제7조 (유료서비스의 중단 및 변경) ①회사는 사업 종목의 전환, 사업의 포기, 업체 간의 통합 등의 이유로 유료서비스를 제공할 수 없게 되는 경우에는 회사는 이 약관에서 정한 방법으로 고객에게 통지하고 당초 회사에서 제시한 조건 또는 ‘콘텐츠이용자보호지침’ 및 관련 법령 규정에서 정한 바에 따라 고객에게 보상합니다. ②회사는 상당한 이유가 있는 경우에 운영상, 기술상의 필요에 따라 제공하고 있는 전부 또는 일부의 유료서비스를 변경할 수 있고, 변경 전 해당 서비스 초기 화면에 관련 사항을 게시합니다. 다만, 변경된 내용이 중대하거나 고객에게 불리한 경우에는 이 약관에서 정한 방법으로 통지하고, 중대하거나 고객에게 불리한 변경 내용에 동의하지 않는 고객은 제8조에서 정한 바에 따라 유료서비스 이용계약을 해지할 수 있습니다. 제8조 (고객의 청약철회 및 계약해지) ①회사와 유료서비스 이용계약을 체결한 고객은 관련 법령에서 정한 바에 따라 일정 기간 내에 청약을 철회할 수 있습니다. 단, 유료서비스에는 ‘콘텐츠산업진흥법’, ‘전자상거래등에서의소비자보호에관한법률’ 등에서 규정하는 청약철회가 불가능한 서비스가 포함되어 있습니다. 이 경우 회사는 청약철회권 제한을 위해 관련 법령상 필요한 조치를 취합니다. ②고객은 다음 각 호의 사유가 있을 때 유료서비스 이용계약을 해지 또는 해제할 수 있습니다. 1. 유료서비스의 하자를 회사가 보완, 수정할 수 없는 경우 유료서비스를 공급받은 날로부터 1개월 이내 2. 유료서비스 고객이 이 약관의 개정 또는 제7조 제2항 단서에 따른 서비스 변경에 동의하지 않아 고객탈퇴 또는 유료 서비스 이용계약을 해지하는 경우 ③고객이 전항에 따라 유료서비스 이용계약을 해지 또는 해제하는 경우 회사는 고객으로부터 지급받은 대금을 당초 회사에서 정한 조건 또는 ‘콘텐츠이용자보호지침’ 및 관련 법령 규정, 이 약관에서 정한 바에 따라 고객에게 환불합니다. ④회사, 유료서비스의 대금을 지급 받은 자 또는 고객과 유료서비스 이용계약을 체결한 자가 동일인이 아닌 경우에 각자는 청약철회 등과 관련한 의무의 이행에 있어서 연대하여 책임을 집니다. 제9조 (회사의 계약해제, 해지 및 이용제한) ①회사는 고객이 이용약관에서 정한 금지행위를 하였을 경우 해당 조항에 따라 사전통지 없이 계약을 해제, 해지하거나 또는 기간을 정하여 서비스이용을 제한할 수 있습니다. ②제1항의 사유로 환불이 필요할 경우 회사는 고객이 유료서비스 이용으로부터 얻은 이익 및 환불수수료(10% 또는 1,000원 중 큰 금액)에 해당하는 금액을 공제하고 다음 각호에 따라 환불합니다. 1.회사는 고객에게 계약해제, 해지의 의사표시에 대하여 회신한 날로부터 3영업일 이내에 대금의 결제와 동일한 방법으로 이를 환불하여야 하고 동일한 방법으로 환불이 불가능할 때에는 이를 사전에 고지하여야 합니다. 다만, 수납확인이 필요한 결제수단의 경우에는 수납확인일로부터 3영업일 이내에 이를 환불하도록 합니다. 2.회사는 위 대금을 환불함에 있어서 고객이 신용카드 또는 전자화폐 등의 결제수단으로 재화 등의 대금을 지급한 때에는 지체 없이 당해 결제수단을 제공한 사업자로 하여금 재화 등의 대금의 청구를 정지 또는 취소하도록 요청합니다. 다만, 제2항 각 호외의 본문 및 제2항 제1호 단서의 경우에는 그러하지 아니할 수 있습니다. ③제1항의 해제, 해지는 회사가 정한 통지방법에 따라 고객에게 그 의사를 표시한 때에 효력이 발생합니다. ④회사의 해제, 해지 및 이용제한에 대하여 고객은 회사가 정한 절차에 따라 이의신청을 할 수 있습니다. 이 때 이의가 정당하다고 회사가 인정하는 경우, 회사는 즉시 서비스의 이용을 재개합니다. 제10조 (사용기간 등) 유료서비스의 사용기간은 사전에 별도로 표시되지 않는 한 해당 서비스 전달과 동시에 종료됩니다.. 제11조 (유료서비스 하자 등에 의한 고객피해보상) 회사는 유료서비스의 하자 등에 의한 고객의 피해보상 기준, 범위, 방법 및 절차에 관한 사항을 ‘콘텐츠이용자보호지침’에 따라 처리합니다. 제12조 (책임 제한) ①회사는 관계법령의 변경, 천재지변 또는 이에 준하는 불가항력으로 인하여 유료서비스를 제공할 수 없는 경우에는 유료서비스 제공에 관한 책임이 면제됩니다. ②회사는 고객의 귀책사유로 인한 유료서비스 이용의 장애에 대하여는 회사의 귀책사유가 없는 한 책임을 지지 않습니다. ③회사는 고객 상호간 또는 고객과 제3자간에 유료서비스를 매개로 하여 발생한 분쟁 등에 대하여 회사의 귀책사유가 없는 한 책임을 지지 않습니다. 시행일자: 2024년 1월 9일
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대한민국 거주자에 대한 약관 추가규정 사항 제 1 조 (목적) 이 약관은 The Jo Law Firm, PC, 더 조 로펌 코리아, 및 저희의 계열사 (“이하 ‘회사’라 합니다)가 제공하는 더 조 로펌 유료서비스의 이용과 관련하여 회사와 대한민국에 거주하는 고객과의 권리, 의무 및 책임사항 기타 필요한 사항을 추가적으로 규정함을 목적으로 합니다. 제 2 조 (효력순위) ① 본 약관은 대한민국에 거주하는 고객과의 관계에 있어서는 Legal Notices and Terms of Use의 특칙으로서 우선적 효력을 가집니다. ② Legal Notices and Terms of Use 내용 중, 대한민국 약관의 규제에 관한 법률상 불공정 약관에 해당되는 사항이 있는 경우, 그 부분은 무효로 하되 나머지 부분은 그 해당 약관 조항이 최대한 효력을 유지하는 한도 내에서 유효합니다. 제 3 조 (약관의 게시와 개정) ① 본 약관의 내용은 회사 웹사이트 또는 개별 서비스의 화면에 게시하거나 기타의 방법으로 공지하고, 본 약관에 동의한 고객에게 그 효력이 발생합니다. ②회사는 ‘콘텐츠산업진흥법’, ‘전자상거래등에서의소비자보호에관한법률’, ‘약관의규제에관한법률’ 등 관련 법령을 위배하지 않는 범위에서 이 약관을 개정할 수 있습니다. ③회사가 약관을 개정할 경우에는 적용일자 및 개정사유를 명시하여 서비스 초기 화면에 그 개정약관의 적용일자 7일 전부터 적용일자 전일까지 공지합니다. 다만, 고객에게 불리한 약관의 개정의 경우에는 30일 전부터 적용일자 전일까지 공지하며, 공지 외에 일정기간 서비스 내 전자우편, 전자쪽지, 로그인시 동의창 등의 전자적 수단을 통해 따로 명확히 통지하도록 합니다. ④회사가 전항에 따라 개정약관을 공지 또는 통지하면서 고객에게 전항의 공지기간 내에 의사표시를 하지 않으면 의사표시가 표명된 것으로 본다는 뜻을 명확하게 공지 또는 통지하였음에도 고객이 명시적으로 거부의 의사표시를 하지 아니한 경우 고객이 개정약관에 동의한 것으로 봅니다. ⑤고객이 개정약관의 적용에 동의하지 않는 경우 회사는 개정 약관의 내용을 적용할 수 없으며, 이 경우 고객은 이용계약을 해지할 수 있습니다. 다만, 기존 약관을 적용할 수 없는 특별한 사정이 있는 경우에는 회사는 이용계약을 해지할 수 있습니다. ⑥고객은 전항에 따른 이용계약의 해지로 손해가 발생한 경우 회사에 이에 대한 배상을 청구할 수 있습니다. 제3조 (약관의 해석) 이 약관에서 정하지 아니한 사항과 이 약관의 해석에 관하여는 ‘콘텐츠진흥법’, ‘전자상거래등에서의소비자보호에관한법률’, ‘약관의규제에관한법률’, 문화체육관광부장관이 정하는 ‘콘텐츠이용자보호지침’, 기타 관계법령, ‘Legal Notices and Terms of Use’ 또는 상관례에 따릅니다. 제4조 (고객에 대한 통지) ①회사가 고객에 대한 통지를 하는 경우 이 약관에 별도 규정이 없는 한 서비스 내 전자우편주소, 전자쪽지 등으로 할 수 있습니다. ②회사는 고객 전체에 대한 통지의 경우 7일 이상 회사의 게시판에 게시함으로써 제1항의 통지에 갈음할 수 있습니다. 다만, 고객 본인의 거래와 관련하여 중대한 영향을 미치는 사항에 대하여는 제1항의 통지를 합니다. 제5조 (유료서비스의 내용 등의 게시) ①회사는 다음 사항을 해당 회사 유료서비스의 이용 초기화면이나 FAQ 등에 고객이 알기 쉽게 표시합니다. 1.회사 유료서비스의 명칭 또는 제호 2.회사 유료서비스 제공자의 성명(법인인 경우에는 법인의 명칭), 주소, 전화번호 3.회사 유료서비스의 내용, 이용방법, 이용료, 기타 이용조건 ②회사의 유료서비스의 이용 가능 기기 및 이용에 필요한 최소한의 기술사양은 권장사양정보에 따릅니다. ③회사는 유료서비스를 제공함에 있어 유료 서비스의 교환·반품·보증과 그 대금 환불의 조건 및 절차에 관한 사항을 제공합니다. 제6조 (이용계약의 성립 등) ①고객은 회사가 제공하는 다음 또는 이와 유사한 절차에 의하여 이용신청을 합니다. 회사는 계약 체결 전에 각 호의 사항에 관하여 고객이 정확하게 이해하고 실수 또는 착오 없이 거래할 수 있도록 정보를 제공합니다. 1.유료서비스의 확인 및 선택 2.결제방법의 선택 및 결제정보의 입력 3.유료서비스의 이용신청에 관한 확인 또는 회사의 확인에 대한 동의 ②회사는 고객의 이용신청이 다음 각 호에 해당하는 경우에는 승낙하지 않거나 승낙을 유보할 수 있습니다. 1.실명이 아니거나 타인의 명의를 이용한 경우 2.허위의 정보를 기재하거나, 회사가 제시하는 내용을 기재하지 않은 경우 3.미성년자가 ‘청소년보호법’ 등 관련 법령에 의해서 이용이 금지되는 유료서비스를 이용하고자 하는 경우 4.서비스 관련 설비의 여유가 없거나, 기술상 또는 업무상 문제가 있는 경우 ③이용계약의 성립시기는 ‘가입완료,’ ‘구매완료’, 또는 유사한 의미를 가진 단어를를 신청절차 상에서 영문 또는 한글로 표시한 시점으로 합니다. ④고객이 유료서비스를 이용하기 위해서는 이 약관에 동의 후 각 서비스에 따른 이용조건에 따라 이용요금을 지급하여야 합니다. 제7조 (유료서비스의 중단 및 변경) ①회사는 사업 종목의 전환, 사업의 포기, 업체 간의 통합 등의 이유로 유료서비스를 제공할 수 없게 되는 경우에는 회사는 이 약관에서 정한 방법으로 고객에게 통지하고 당초 회사에서 제시한 조건 또는 ‘콘텐츠이용자보호지침’ 및 관련 법령 규정에서 정한 바에 따라 고객에게 보상합니다. ②회사는 상당한 이유가 있는 경우에 운영상, 기술상의 필요에 따라 제공하고 있는 전부 또는 일부의 유료서비스를 변경할 수 있고, 변경 전 해당 서비스 초기 화면에 관련 사항을 게시합니다. 다만, 변경된 내용이 중대하거나 고객에게 불리한 경우에는 이 약관에서 정한 방법으로 통지하고, 중대하거나 고객에게 불리한 변경 내용에 동의하지 않는 고객은 제8조에서 정한 바에 따라 유료서비스 이용계약을 해지할 수 있습니다. 제8조 (고객의 청약철회 및 계약해지) ①회사와 유료서비스 이용계약을 체결한 고객은 관련 법령에서 정한 바에 따라 일정 기간 내에 청약을 철회할 수 있습니다. 단, 유료서비스에는 ‘콘텐츠산업진흥법’, ‘전자상거래등에서의소비자보호에관한법률’ 등에서 규정하는 청약철회가 불가능한 서비스가 포함되어 있습니다. 이 경우 회사는 청약철회권 제한을 위해 관련 법령상 필요한 조치를 취합니다. ②고객은 다음 각 호의 사유가 있을 때 유료서비스 이용계약을 해지 또는 해제할 수 있습니다. 1. 유료서비스의 하자를 회사가 보완, 수정할 수 없는 경우 유료서비스를 공급받은 날로부터 1개월 이내 2. 유료서비스 고객이 이 약관의 개정 또는 제7조 제2항 단서에 따른 서비스 변경에 동의하지 않아 고객탈퇴 또는 유료 서비스 이용계약을 해지하는 경우 ③고객이 전항에 따라 유료서비스 이용계약을 해지 또는 해제하는 경우 회사는 고객으로부터 지급받은 대금을 당초 회사에서 정한 조건 또는 ‘콘텐츠이용자보호지침’ 및 관련 법령 규정, 이 약관에서 정한 바에 따라 고객에게 환불합니다. ④회사, 유료서비스의 대금을 지급 받은 자 또는 고객과 유료서비스 이용계약을 체결한 자가 동일인이 아닌 경우에 각자는 청약철회 등과 관련한 의무의 이행에 있어서 연대하여 책임을 집니다. 제9조 (회사의 계약해제, 해지 및 이용제한) ①회사는 고객이 이용약관에서 정한 금지행위를 하였을 경우 해당 조항에 따라 사전통지 없이 계약을 해제, 해지하거나 또는 기간을 정하여 서비스이용을 제한할 수 있습니다. ②제1항의 사유로 환불이 필요할 경우 회사는 고객이 유료서비스 이용으로부터 얻은 이익 및 환불수수료(10% 또는 1,000원 중 큰 금액)에 해당하는 금액을 공제하고 다음 각호에 따라 환불합니다. 1.회사는 고객에게 계약해제, 해지의 의사표시에 대하여 회신한 날로부터 3영업일 이내에 대금의 결제와 동일한 방법으로 이를 환불하여야 하고 동일한 방법으로 환불이 불가능할 때에는 이를 사전에 고지하여야 합니다. 다만, 수납확인이 필요한 결제수단의 경우에는 수납확인일로부터 3영업일 이내에 이를 환불하도록 합니다. 2.회사는 위 대금을 환불함에 있어서 고객이 신용카드 또는 전자화폐 등의 결제수단으로 재화 등의 대금을 지급한 때에는 지체 없이 당해 결제수단을 제공한 사업자로 하여금 재화 등의 대금의 청구를 정지 또는 취소하도록 요청합니다. 다만, 제2항 각 호외의 본문 및 제2항 제1호 단서의 경우에는 그러하지 아니할 수 있습니다. ③제1항의 해제, 해지는 회사가 정한 통지방법에 따라 고객에게 그 의사를 표시한 때에 효력이 발생합니다. ④회사의 해제, 해지 및 이용제한에 대하여 고객은 회사가 정한 절차에 따라 이의신청을 할 수 있습니다. 이 때 이의가 정당하다고 회사가 인정하는 경우, 회사는 즉시 서비스의 이용을 재개합니다. 제10조 (사용기간 등) 유료서비스의 사용기간은 사전에 별도로 표시되지 않는 한 해당 서비스 전달과 동시에 종료됩니다.. 제11조 (유료서비스 하자 등에 의한 고객피해보상) 회사는 유료서비스의 하자 등에 의한 고객의 피해보상 기준, 범위, 방법 및 절차에 관한 사항을 ‘콘텐츠이용자보호지침’에 따라 처리합니다. 제12조 (책임 제한) ①회사는 관계법령의 변경, 천재지변 또는 이에 준하는 불가항력으로 인하여 유료서비스를 제공할 수 없는 경우에는 유료서비스 제공에 관한 책임이 면제됩니다. ②회사는 고객의 귀책사유로 인한 유료서비스 이용의 장애에 대하여는 회사의 귀책사유가 없는 한 책임을 지지 않습니다. ③회사는 고객 상호간 또는 고객과 제3자간에 유료서비스를 매개로 하여 발생한 분쟁 등에 대하여 회사의 귀책사유가 없는 한 책임을 지지 않습니다. 시행일자: 2024년 1월 9일
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